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Intermediate· Food & Beverage·Zomato · Swiggy · Square +2

Design
Restaurant Management System

Design a comprehensive restaurant management system that covers menu and inventory management, table assignments, order processing with kitchen workflow, billing with tax and discount support, and table reservations.

This is a Low-Level Design (LLD) problem. New to LLD vs HLD? Start here.

#OOP#State Machine#Observer Pattern#Decorator Pattern
8F + 3NF requirements inside

01 -  Why interviewers ask this

Restaurant Management is a favourite because it naturally exercises multiple design patterns together (Observer for kitchen events, Decorator for billing, State Machine for order lifecycle) while requiring careful entity modelling across a multi-role domain — staff, kitchen, inventory, and customer-facing flows all in one system.

02 -  Where this system exists in the real world

You interact with this design every day.

Core engine behind restaurant POS systems like Toast, Square for Restaurants, and Olo

Zomato and Swiggy restaurant-side dashboards use similar order lifecycle management

Kitchen Display Systems (KDS) in fast-food chains (McDonald's, Domino's) follow this order-routing model

Hotel F&B management in property management systems (PMS) like Oracle OPERA

03 -  What you'll master

Solve this once. Know it forever.

01

Orchestrate a multi-actor workflow (customer → waiter → kitchen → billing)

02

Apply the Observer pattern to propagate order status changes across departments

03

Use the Decorator pattern to compose billing rules without modifying core models

04

Handle concurrent table and inventory operations safely

04 -  What you'll design

8 functional · 3 non-functional requirements.

Manage menu with categories, items, prices, and real-time availability toggles

7 more requirements inside

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05 -  Companies that ask this

You may face this exact question in your next interview.

Z
Zomato
S
Swiggy
S
Square
T
Toast
O
Olo

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